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UnityPoint Health RN Navigator - IHH in Waterloo, Iowa

RN Navigator – Integrated Health Home

UnityPoint Health - Black Hawk Grundy Mental Health Center

Shift: M-F 8 am – 4:30 pm

Benefits Eligible

Sign-On Bonus Eligible: $5,000 paid out over 2 years

Serves as an integral member of the interdisciplinary team for the Integrated Health Home Initiative. Functions collaboratively with the Integrated Health Home Team and the other disciplines to provide and enhance care coordination. Adheres to all nursing policies and ethical standards, and proactively strives to maintain and improve quality outcomes.

Why UnityPoint Health? 

  • Commitment to our Team – We’ve been named a Top 150 Place to Work in Healthcare 2022 by Becker’s Healthcare for our commitment to our team members. 

  • Culture – At UnityPoint Health, you Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve. 

  • Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. 

  • Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation. 

  • Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience. 

  • Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve. 

Visit us at to hear more from our team members about why UnityPoint Health is a great place to work.

  • Monitor the high-risk care coordination plan and facilitate care and communication amongst treating behavioral and physical providers.

  • Collaborate with Health Home Team and treating providers in developing and implementing care coordination plan to address treatment barriers for each high-risk member.

  • Conduct home visits, attend meetings, staffings, care plan conferences, etc. related to enrolled members.

  • Promote patient’s health and ensure that all personal health goals are included in person-centered care management plans.

  • Develop symptom response and crisis plans, ensuring more appropriate use of physician visits rather than emergency room and hospital admissions.

  • Provide health education to patients about preventing and managing chronic conditions using evidence-based sources.

  • Provide self-management support and development of self-management plans and/or relapse prevention plans so that members can attain personal health goals.

  • Documentation of services using the Center’s Electronic Health Record and other Provider Portals as required.

  • Maintain patient confidence and protect operations by keeping information confidential.

  • Assist with the collection of data for special projects and presentations for Integrated Health Home program.

  • Adhere to all policies and procedures set forth by UnityPoint Health and other funding sources.

Minimum Qualifications:

  • Graduate of accredited nursing program

  • Zero to two years’ experience working in mental health

  • State of Iowa Registered Nurse License

  • Current Basic Life Support certification.

  • Valid Driver’s license.

  • Writes, reads, comprehends and speaks fluent English.

  • Basic computer knowledge using outlook and web browser, proficient in Microsoft office.

  • Initiative, resourcefulness, and judgement in coordinating services.

  • Accomplish all tasks as appropriately assigned or requested.


  • Bachelor of Science in Nursing.

  • Two to five years’ experience working in mental health.

  • Knowledge of and experience in working with adults and children with mental illness.

  • Knowledge of community resources.

  • Experience and/or training in care coordination and disease management.

Requisition ID: 2022-112513

Street: 1825 Logan Ave

Name: 2520 UnityPoint Health Allen Hospital

FTE (Numeric Only; Ex. 0.01): 1.0

FLSA Status: Exempt

Scheduled Hours/Shift: M-F 8 to 4:30

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