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AMICA Mature Lifestyles Memory Care Coordinator in Pickering, Ontario


Amica Pickering

Full Time


*Develops and facilitates programs to meet the needs of the residents within the Memory Care program ensuring that legislative guidelines, best practices and expectations related to retirement and memory care are followed.

*Organizes, facilitates and tracks in-service and continuing education programs for Memory Care team members.

*Manages a large group of Resident Care Partners in the Memory Care neighbourhood to ensure resident care, monitoring and appropriate interaction by forecasting staffing levels, recruiting, onboarding, supervising, developing, motivating and retaining team members.

*Fosters and maintains a strong relationship with residents and their families by actively interacting with residents, families and guests in a professional, courteous manner and facilitating regular meetings with residents and families.

*Actively participates as a member of a multi-disciplinary management team responsible for resident care and services by interacting with the Wellness Team to update resident assessment and service plans and working together with other department heads.

*Ensures the integrity, accuracy and timely completion of resident records, reports and assessments by collaborating with the Director of Wellness, maintaining resident records according to legislative regulations and policies to include necessary documentations such as, progress notes and reports.

*Liaises with and provides support to the Life Enrichment Coordinator by collaborating and assisting with the development of recreation, activities and life enriching programs for both individual and group involvement based on resident needs and interests; and assessing residents for development of life enriching programs and service plans in a timely manner.

*Liaises and consults with inspectors and professionals in relation to the needs of residents and department activities.

*Performs other related duties consistent with the duties outlined above as assigned.

Desired Skills and Experience


Diploma from a recognized college related to social services, healthcare or gerontology


First Aid and CPR certified


Three (3) years’ experience working with dementia, including Alzheimer’s and other aging illnesses in a healthcare setting

Two (2) years organizational management and leadership experience


Seniors’ care, aging, dementia and diversity

Healthcare issues and memory care services

Leadership best practices and principles

Legislative regulations and policies related to retirement care

Changes in mobility of seniors and mechanical lifting devices

Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff

Competencies, Skills & Abilities:

Ability to supervise, organize and schedule work functions and motivate a team of professional employees

Strong oral, verbal and interpersonal communication skills

Ability to develop and maintain effective working relationships with a wide variety of people

Excellent organizational skills and ability to multi-task

Ability to resolve contentious or sensitive issues or situations

Excellent computer skills with proficiency in Word, Excel, Outlook and electronic care systems

Ability to maintain confidentiality of resident information

Ability to work in a flexible environment to meet the needs of the residents, including weekend and holiday coverage, as required

Desirable Qualifications:

Dementia Practitioner Certification

Experience with YARDI (electronic care system) preferred

Degree from a recognized university

At Amica Senior Lifestyles we are passionate about working together in a supportive and inclusive environment that fosters innovation and turns ideas into action. We remain committed to creating workplaces that reflect the communities in which we operate. We are actively seeking applicants from all religions and ethnicities, LGBTQ2s+, Black, Indigenous, racialized people, and persons with disabilities and encourage people from all backgrounds to apply for our positions.

Amica Senior Lifestyles recognizes the importance of immunization to protect our residents, team members and visitors from COVID-19. Effective October 2021, a condition of employment is requiring that all new hires have received all required doses of a COVID-19 vaccine approved by Health Canada.

Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.

System ID: 2021-9428

External Company URL:

Post End Date: 10/29/2021