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Primary Health Care Dental Assistant - Marshalltown Clinic - 32 Hours Per Week in Marshalltown, Iowa

PHC is currently recruiting a Dental Assistant to join our Marshalltown Dental Clinic team. This position is full-time and will work approximately 32 hours per week Monday, Wednesday, Thursday, and Friday 8 AM - 5 PM.

Job Summary

The Dental Assistant provides quality care and services to patients by assisting dentists and other staff in a variety of patient care, office and laboratory duties. Affects the efficiency and productivity of patient flow through timely, accurate and professional preparation of patients and patient information.

Essential Functions

  • Facilitates positive patient experiences in the dental clinic while ensuring efficient and productive patient flow.

  • Prepares operatory for patient visit and procedures demonstrating knowledge of dentistry procedures, procedure set up, and materials.

  • Greets and establishes rapport with patient. Ensures that patient is treated with care and compassion throughout the visit.

  • Collects and records patient blood pressure, pulse and health history.

  • Collects and submits all patient services and billing information.

  • Assists the care provider and supports the patient in the provision of optimal comprehensive care, before, during and after procedures.

  • Completes dental x-rays pursuant to Iowa Code Chapter 20 Section 650.

  • Adheres to organizational policies and procedures to minimize risk of radiation exposure to employees and patients.

  • Provides laboratory support, including pouring and trimming study models.

  • Performs direct patient care as delegated by the dentist in accordance with the Iowa practice act.

  • Instructs patients and their family members on general oral health care and information related to post-treatment care.

  • Ensures services and patient education in a manner that is appropriate for the patient’s age and physical, psychosocial, educational, safety and cultural needs.

  • Prepares, maintains dental instruments, materials, and equipment. Maintains documents for equipment maintenance as well as instrument and supply inventory.

  • Follows infection control policies and procedures to:

  • Performs pre-cleaning and transport of contaminated instruments.

  • May perform sterile processing of instruments as assigned.

  • Completes and maintains patient records and related documents consistent with HIPAA and other related regulations and PHC policies and procedures.

  • Provides backup support for the front desk staff as needed.

    Minimum Qualifications

    Education: Graduation from an accredited dental assisting program or documentation of equivalent training that meets the Iowa Dental Board requirements for dental assistants

    Experience: None required

    License/Certifications:

  • Current QDA Registration through the Iowa Dental Board

  • *Current Basic Life Support (BLS) for Health Care Providers Certification recognized by the American Heart Association

  • *Current Mandatory Reporter Training: Child and Dependent Adult Abuse recognized by the Iowa Department of Public Health

    *Must obtain within 90 days of hire/transfer date if not current upon hire/effective date.

    Knowledge, Skills or Abilities:

  • Proficiency in operating a computer and ability to learn and use computer applications

  • Excellent customer service skills.

  • Effective English communication skills, written and verbal.

  • Demonstrates attention to detail in work.

  • Interacts with others in an empathetic manner while maintaining professional boundaries.

  • Remains calm and works through difficult interactions.

    Other Job Requirements: Must be at least 18 years of age.

    Preferred Qualifications

    Experience:

  • Work experience in a community health center

  • Clinic experience working with patients with varying age-related, physical, psychosocial and cultural needs

  • Experience in a dental office

    License/Certifications: Dental Assistant National Board Certification

    Knowledge, Skills & Abilities: Verbal & written language proficiency in Spanish

    Compensation & Benefits

    Compensation is dependent on education and experience.

    PHC offers a comprehensive benefits package, including:

  • $2,000 sign-on bonus ($500 at hire, $500 at 6 months, $1000 at 1 year). Internal candidates are not eligible for sign-on bonus.

  • Qualified individuals are eligible for up to a $500 quarterly retention bonus as part of special funding through the American Rescue Plan Act (ARPA). Bonuses are time limited through the Spring of 2023.

  • Generous PTO accrual (equal to 4 weeks at end of 1st year) plus paid holidays

  • License/certification fee reimbursement

  • Paid time off for continuing education & continuing education reimbursement

  • Tuition reimbursement program

  • 401k with company match

  • Medical insurance - PHC Pays, on average, 80% of medical premiums for all plan types (employee, employee + family, etc.)

  • Dental insurance

  • Vision insurance

  • Life & disability insurance

  • Flexible spending & health savings accounts

  • Supplemental accident & critical illness insurance

  • Discounts on pet insurance

    Visit www.phciowa.org/careers for a summary of PHC’s benefits.

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