Baptist Memorial Health Care Supervisor-Central Patient Access in Jackson, Mississippi
Assist in the managing of the day to day operations, planning, measuring, and execution of the call center services to include Scheduling of Outpatient Services, receipt of paper and electronic Physician orders, Insurance Verification, Insurance Authorization and the Patient Pre-registration process to complete the financial clearance process. Accountable for assigned and delegated reports and completion. Assist the Director to ensure consistency in delivering services efficiently, timely, and great quality to all hospitals and physicians. Assist the Director to ensure the integrity of the processes and that federal and state compliance is met. Strives to reach and maintian department goals at the highest standrad in all areas of responsibility, task, and patient satisfaction as set by Administration and Corporate expectation. Takes initiatives to improve process, strives for positive customer outcomes. Leads by example.
EDUCATION: Bachelor's degree in Healthcare Administration, Business/Management, Information Systemms or other Healthcare discipline is Required and/or equivalent years of work experience.
Preferred - Two plus years in a healthcare setting with supervisory experience
Minmium - Two plus years in a customer service setting.
BOT Position Code #: 10716
Day Shift: Yes
Department Name: HS Regional CPAC
External Company Name: Baptist Memorial Health Care Corporation
External Company URL: http://www.baptistonline.org
Street: 1225 N State St