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UnityPoint Health Unit Clerk-Radiology in Fort Dodge, Iowa

Radiology Unit Clerk

FTE: .8 (Full-time, 32 hours per week)

Shifts: 6:30am-2:00pm, 9:00am-4:30pm

Why UnityPoint Health?

  • Commitment to our Team – We’ve been named a Top 150 Place to Work in Healthcare 2022 by Becker’s Healthcare for our commitment to our team members.

  • Culture – At UnityPoint Health, you Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.

  • Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.

  • Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.

  • Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.

  • Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work.

Patient Experience

• Greet patients and families in cheerful and welcoming manner.

• Display friendly, courteous behavior to patients, visitors, and other hospital personnel.

• Monitors scheduled patients to insure correct/signed physician order, insurance pre-authorization, medical necessity and Advance Beneficiary Notice (ABN)’s.

• Check for current medication list for all patients

• Inform patients of exam status, including any delays

• Answer patient questions or concerns or direct patient to correct staff who can provide accurate information.

• Assist patients in completing exam worksheets, consents, ABNs.

Exam Order Processing

• Check for appropriate history/symptoms and ICD codes.

• Verify patient exam history.

• Verify need for ABN and prepare form.

• Compile questionnaires and consents to patient paperwork.

• Check and print insurance pre-authorization forms.

• Order patient exam in electronic medical record (EMR).Notify technologist of patient arrival.

• Process ABN after patient has signed.

Clerical Duties

Proficient use of multiple computer software applications.

• EMR

• Caremedics

• PACS Scanner

• PACS Cube

Phone Etiquette

• Answer all incoming phone calls in friendly and enthusiastic voice.

• Screen and direct phone calls to proper location.

• Take phone messages accurately and responsibly.

• Page appropriate staff.

Record Maintenance

• Process modality schedules and paperwork for following day.

• Sort and file processed exam requests.

• Sort and process patient exam paperwork.

• Send completed paperwork to Health Information Management (H.I.M.)

• Track all incoming and outgoing films and CDs.

• File and maintain all requests for images.

• Order and maintain necessary supplies according to department needs.

Department Expectations

• Operates department paging system and/or cell phone.

• Communicates with other members of the healthcare team to coordinate other patient services.

• Demonstrates positive customer relationships.

• Adheres to hospital and department dress code.

• Performs duties following unit and hospital standards.

• Performs duties necessary to allow for efficient patient processing.

Education:

High school graduate or equivalent

Experience:

Medical clerical experience with medical terminology preferred

License(s)/Certification(s):

Valid driver’s license when driving any vehicle for work-related reasons.

Knowledge/Skills/Abilities:

Demonstrates effective written and oral communication skills.

Organizational and time management skills.

General clerical skills.

Basic computer skills.

Requisition ID: 2023-126586

Street: 802 Kenyon Rd

Name: 7020 UnityPoint Health Trinity Regional Medical Ctr

Name: Radiology Administration

FTE (Numeric Only; Ex. 0.01): 0.8

FLSA Status: Non-Exempt

External Company URL: http://www.unitypoint.org

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