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UnityPoint Health Unit Clerk-Radiology in Fort Dodge, Iowa

Radiology Unit Clerk

FTE: .8 (Full-time, 32 hours per week)

Shifts: 6:30am-2:00pm, 9:00am-4:30pm

Why UnityPoint Health?

  • Commitment to our Team – We’ve been named a Top 150 Place to Work in Healthcare 2022 by Becker’s Healthcare for our commitment to our team members.

  • Culture – At UnityPoint Health, you Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.

  • Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.

  • Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.

  • Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.

  • Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

Visit us at to hear more from our team members about why UnityPoint Health is a great place to work.

Patient Experience

• Greet patients and families in cheerful and welcoming manner.

• Display friendly, courteous behavior to patients, visitors, and other hospital personnel.

• Monitors scheduled patients to insure correct/signed physician order, insurance pre-authorization, medical necessity and Advance Beneficiary Notice (ABN)’s.

• Check for current medication list for all patients

• Inform patients of exam status, including any delays

• Answer patient questions or concerns or direct patient to correct staff who can provide accurate information.

• Assist patients in completing exam worksheets, consents, ABNs.

Exam Order Processing

• Check for appropriate history/symptoms and ICD codes.

• Verify patient exam history.

• Verify need for ABN and prepare form.

• Compile questionnaires and consents to patient paperwork.

• Check and print insurance pre-authorization forms.

• Order patient exam in electronic medical record (EMR).Notify technologist of patient arrival.

• Process ABN after patient has signed.

Clerical Duties

Proficient use of multiple computer software applications.


• Caremedics

• PACS Scanner

• PACS Cube

Phone Etiquette

• Answer all incoming phone calls in friendly and enthusiastic voice.

• Screen and direct phone calls to proper location.

• Take phone messages accurately and responsibly.

• Page appropriate staff.

Record Maintenance

• Process modality schedules and paperwork for following day.

• Sort and file processed exam requests.

• Sort and process patient exam paperwork.

• Send completed paperwork to Health Information Management (H.I.M.)

• Track all incoming and outgoing films and CDs.

• File and maintain all requests for images.

• Order and maintain necessary supplies according to department needs.

Department Expectations

• Operates department paging system and/or cell phone.

• Communicates with other members of the healthcare team to coordinate other patient services.

• Demonstrates positive customer relationships.

• Adheres to hospital and department dress code.

• Performs duties following unit and hospital standards.

• Performs duties necessary to allow for efficient patient processing.


High school graduate or equivalent


Medical clerical experience with medical terminology preferred


Valid driver’s license when driving any vehicle for work-related reasons.


Demonstrates effective written and oral communication skills.

Organizational and time management skills.

General clerical skills.

Basic computer skills.

Requisition ID: 2023-126586

Street: 802 Kenyon Rd

Name: 7020 UnityPoint Health Trinity Regional Medical Ctr

Name: Radiology Administration

FTE (Numeric Only; Ex. 0.01): 0.8

FLSA Status: Non-Exempt

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