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Genesis Health System Department Secretary in Eldridge, Iowa

Position Title: Department Secretary

Department: P.T. Clinic Eldridge

Purpose: Primary purpose is to coordinate and organize office activity to ensure completion of all clerical and secretarial functions for the OP Rehab Department. Duties include scheduling patients, answering a multi-line phone, tracking databases on spreadsheets, assisting therapists with clerical functions to ensure financial reimbursement.

Report To: Manager, Outpatient Rehabilitation

Supervisory Responsibility: No Supervision: The job does not require the provision of guidance or supervision to others. There is no formal responsibility for directing others.

Materials Responsibility: Very Limited. Work requires very limited responsibility for material resources. Examples of resources could include personal work materials, supplies or equipment, or very small amounts of cash. The employee has a very limited or indirect amount of control over these resources. Although human error might require the repair or replacement of materials, usually the cost of correcting these errors is minor. The variety and volume of resources is also very limited. Problems associated with material resources are very uncomplicated.

Key Relationship: Co-workers/Health System Employees, Outside Agencies/Other Health Care Providers, Physicians/Medical Office Staff, Patients, Families, and Significant Others, Vendors/Clients, Third Party Payors/Insurance Companies


Education: High school graduation or equivalent

Field Of Study: N/A

Special Training: Basic Life Support; Word processing at 60 wmp

Training Preferred: Spreadsheet and database applications

Licensure/Registration: N/A

Experience: Less than 1 year experience required.

Interpersonal Skills: Interaction is with a variety of people inside or outside the organization. Communications are of moderate difficulty and sensitivity. Contact with others may involve detailed & lengthy dialogues & exchanges of information. Requires a moderate amount of interpersonal skills. Interactions involve dealing with moderately complicated problem situations or stressful encounters.

Working Conditions: There are little or no adverse environmental conditions to consider.

Possible Exposure to Blood Borne Pathogens: None