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Presbyterian Homes and Services Campus Administrator/Executive Director in Dubuque, Iowa

Presbyterian Homes & Services - Mount Carmel Bluffs in Dubuque, Iowa, is seeking a Campus Administrator/Site Leader for its team. The Campus Administrator is responsible for managing the overall operations of their assigned site in order to assure high quality resident care while achieving long and short-term business goals. This position is a key member of PHS leadership/management team, responsible for acknowledging the Christian purposes of PHS; reinforcing the Christian heritage, and establishing a culture of caring consistent with the teachings of Jesus Christ.

Reporting Structure: The Campus Administrator reports to his/her assigned Regional Director of Operations, and directly supervises all Quality Service Team Members.


Mount Carmel Bluffs, a shared ministry of the Sisters of Charity, BVM and Presbyterian Homes & Services, is located on the scenic bluffs of the Mississippi River. The 130-year-old campus has been under transformation to offer a full continuum to BVM Sisters and the greater Dubuque area. Mount Carmel Bluffs is an amenity-rich, wellness-focused community offering 116 independent living apartments, 40 enriched living apartments, 21 memory care apartments, and 60 long-term care center suites. The site offers a cafe, beauty salons, chapel, library, and riverview cafe, and will offer a fitness center with warm water pool and hot tub, movie theater, club lounge, conservatory, and more.

Resident Living

Create and maintain an environment that achieves high quality care (physical, mental, emotional, social and spiritual) of residents and maintain their independence and dignity to the highest degree possible within the PHS continuum. Establish and maintain effective communication systems with all customers.

Relationships with Outside Constituencies

Promote a spirit of cooperation with all regulatory organizations managing with an expectation of appropriate compliance and corrective measures. Coordinate clinical services with other health professionals inside and outside PHS. Establish and maintain effective working relationships with outside agencies and organizations to establish effective benchmarking opportunities, to market site services, to realize efficient and timely resident placement, and to participate with the various community constituencies to achieve mutually beneficial results.

Employee Environment

Create and maintain a work environment for employees that is conducive to high productivity and morale. Establish and maintain effective communication systems with employees. Provide ongoing employee educational and development opportunities which meet regulatory requirements and opportunities for growth.

Team Management

Develop and lead an effective management team that achieves desired outcomes at the individual team member level as well as at the collective function level.

Management Participation

As a member of the PHS management team, actively participate in the overall planning, decision-making and implementation processes for corporate-wide strategies, policies and procedures. Represent the needs of the site to corporate processes and represent corporate needs to the site. Effectively collaborates with corporate functions (Clinical, Finance, Human Resources, Information Technology, Fund Development and Senior Housing Partners) to achieve organizational goals.

Employee Performance Management

Establish and actively manage an effective performance management process (recruitment, selection, orientation, supervision, evaluation and termination) for direct staff members that achieves desired outcomes and encourages individual development. Ensure an effective performance management system is in place for indirect staff.

See Position Description for more details.

  • Three (3) years experience in operational management, preferably in health care, housing or community service.

  • Demonstrated competencies in health care management and operations, quality management, staff development and management, resident and family support systems, community outreach.

  • Licensure as a Care Center Administrator or real estate agent preferred.

  • Demonstrated compatibility with PHS's mission and operating philosophies.

  • Demonstrated ability to read, write, speak and understand the English language to communicate with all customers.

Presbyterian Homes & Services (PHS), based in St. Paul, Minnesota, is a non-profit, faith-based organization providing a broad array of high quality housing choices, and care and service options for older adults. Over 7,100 employees serve more than 26,000 older adults through 59 PHS-affiliated senior living communities in Minnesota, Iowa and Wisconsin, and through OptageĀ® home and community services. PHS is also co-owner of Genevive, the largest geriatric primary care practice in Minnesota, providing comprehensive care for over 15,000 older adults. Established in 1955, PHS has earned the reputation as an innovative leader dedicated to promoting independence, purposeful living, and overall well-being for those they serve. Today, PHS is one of the largest nonprofit providers of senior housing and services in the nation.

We believe employees are the most important resource in our ministry and we are committed to an environment where employees are valued and empowered to make a difference. With a strong commitment to grow our employees from within, the development opportunities with us are virtually unlimited. We offer competitive wages, opportunities for advancement, ongoing training, and incredible benefits like education assistance and nursing loan forgiveness.

If you have a desire to honor God by enriching the lives and touching the hearts of older adults, consider answering the call and join our team.

PHS is an EEO/AA employer. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.

ID: 2022-18883

External Company Name: Presbyterian Homes & Services

External Company URL:

Street: 1160 Carmel Dr