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UnityPoint Health Unit Clerk-P4 Stroke/Neuro/Medical-Methodist in Des Moines, Iowa

Performs clerical work and receptionist duties for Powell 4 Stroke/ Neuro department. These tasks include, but are not limited to chart building, record-keeping, answering phone/taking messages, data entry, filing and placing supply orders.

Why UnityPoint Health?

  • Commitment to our Team – We’ve been named a Top 150 Place to Work in Healthcare 2023 by Becker’s Healthcare for our commitment to our team members.

  • Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.

  • Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.

  • Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.

  • Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.

  • Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

Visit us at to hear more from our team members about why UnityPoint Health is a great place to work.

• Utilizes critical thinking and maintains responsibility for knowledge related to assigned area.

• Utilizes available technology to communicate with healthcare team members, physicians, physician office staff, patients, families and visitors.

• Performs receptionist duties including greeting patients and families using FOCUS values, and answering questions.

• Assembles patient charts and performs Advance directive second checks.

• Processes patient care information and maintains records, i.e. patient charges, daily records, patient care records, and department files.

• Accountable for relaying patient care information and incoming messages to appropriate personnel in a timely manner.

• Consistently delivers high quality work product in accordance with established policies and procedures.

• Demonstrates initiative to improve quality and patient experience by striving to exceed customer expectations.

• Balances team and individual responsibilities; is open and objective to other’s views; gives and welcomes feedback; contributes to positive team goals; and puts the success of the team above own interests.

• Demonstrates the knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately.

• Inventories, orders, stores and maintains office supplies.

• Delivers supplies and paperwork/records to appropriate areas.

• Runs errands to other departments as necessary

• Prepares patient areas before and after use.

Education: High School graduate or equivalent.

Experience: Previous clerical experience required. Able to type accurately. Experienced in Microsoft Office application software. Previous medical experience and previous Epic EMR experience preferred. Knowledge of medical terminology preferred.

License(s)/Certification(s): Valid driver’s license when driving any vehicle for work-related reasons.

Knowledge/Skills/Abilities: Writes, reads, comprehends and speaks fluent English. Must have intermediate to advanced computer skills.

Requisition ID: 2023-133139

Street: 1200 Pleasant St

Name: 3020 UnityPoint Health Des Moines

Name: Stroke/Neuro Medical- Meth

FTE (Numeric Only; Ex. 0.01): 0.3

FLSA Status: Non-Exempt

Scheduled Hours/Shift: 7am-7pm, one day a week

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