Job Information
Iowa Department of Administrative Services Registration Coordinator in Des Moines, Iowa
Registration Coordinator
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Registration Coordinator
Salary
$35,568.00 - $52,228.80 Annually
Location
Des Moines - 50319 - Polk County, IA
Job Type
Full-time
Job Number
24-03605
Agency
401 Health & Human Services - Central Office
Opening Date
04/23/2024
Closing Date
5/13/2024 11:59 PM Central
LinkedIn Tag
#LI-POST
Point of Contact
Owen Parker - owen.c.parker@hhs.iowa.gov
Description
Benefits
Questions
Job Description
Only applicants who meet the Minimum Qualification Requirements and meet all selective requirements (listed below) will be placed on the eligible list.
The Iowa Department of Health and Human Services (HHS), Bureau of Cannabis Regulation (BCR) within the Compliance Division is seeking a Registration Coordinator to join our team in support of the Consumable Hemp Program. This person will ensure that data and documentation are processed accurately and timely, work directly by phone and email with registrants to answer questions.
Under the direction of the Bureau Chief and with functional oversight from the Program Manager for Consumable Hemp, the Registration Coordinator will provide frontline support to Consumable Hemp Program, to include:
Reviewing Consumable Hemp applications; making independent decisions on whether to approve registrations based upon program policies and procedures; following up with applicants on incomplete registrations, accepting payments and documents from applicants; maintaining applicant files; drafting correspondence to registrants regarding applications and renewals; responding to calls and inquiries by stakeholders and registrants; assisting the BCR Compliance Team with developing and reviewing system analytics, program performance measures, and dashboards; providing input to IT vendors and BCR staff on system upgrades and improvements; working with office staff on improving overall registration processes.
Provides assistance to the BCR Program Manager and Bureau Chief by performing administrative duties, including receiving and reviewing mail; corresponding with licensees and registrants, and other program stakeholders; screening callers and visitors on issues related to registration, legal aspects of Consumable Hemp and program operations; preparing correspondence and at the request of BCR program staff; compiling statistical or narrative information for BCR program staff; reviewing policies and procedures related to the Consumable Hemp program; assisting in procurement and provision of office supplies and equipment; and assisting with budgetary maintenance and projections.
Participates in and is an active member of special work groups and teams within the bureau, division, and department focused on quality and performance improvement, staff recognition, and team building. Attends meetings and training with bureau and department staff, and federal or state agencies, as requested. Other duties as assigned, including assignments made in emergency or disasters as mutually agreed upon by the employee and employer.
We have a great total compensation package for all our full-time employees, including:
Iowa Public Employees' Retirement System (IPERS)
Retirement Investors Club (RIC) (Employer Sponsored Retirement Plan)
Health, Dental and Vision Insurance
Vacation Leave
Sick Leave
Paid Holidays (9 days/year)
Flexible Spending Accounts
Life Insurance
Long-Term Disability Insurance
Applicants are encouraged to attach a resume and cover letter to the online application.
Minorities, women, and persons with disabilities encouraged to apply (Hearing and Speech Impaired – Relay Iowa 1-800-735-2942 TDD). DHS values those with “lived experience” and encourages foster youth, foster parents, and/or parents who were in the DHS system to apply.
Minorities, women, and persons with disabilities encouraged to apply (Hearing and Speech Impaired – Relay Iowa 1-800-735-2942 TDD). DHS values those with “lived experience” and encourages foster youth, foster parents, and/or parents who were in the DHS system to apply.
Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
Selectives
535Public Health6 months’ experience, 12 semester hours, or a combination of both related to improving, maintaining, and protecting the general condition of health within society, either on a personal, institutional, organizational, or community basis. Experience may be gained from direct provision of health care or from other ancillary programs and support mechanisms such as government public health departments.
Minimum Qualification Requirements
Experience equal to three years of full-time clerical or closely related work;
OR
an equivalent combination of education and experience, substituting graduation from high school, G.E.D. equivalency or satisfactory completion of a recognized correspondence or formal job-related training course at the high school or equivalent level such as that offered by WIN, OEO, CEP, CIVEC or similar programs, for one year only of the required experience;
OR
an equivalent combination of education and experience, substituting nine months or thirty semester hours coursework in an accredited business school, college or university for each year of the required experience;
OR
certification from the State of Iowa Administrative Assistant Certificate Program will substitute for six months of the required experience;
OR
employees with current continuous experience in the state executive branch that includes the equivalent of eighteen months of full time experience as a resident treatment worker or Clerk–Advanced.
For additional information, please click on thislink to view the job description. (https://das.iowa.gov/sites/default/files/hr/documents/class_and_pay/JobClassDescriptions/ClerkSpecialist-00018-90018.pdf)
Why Choose the State of Iowa?
At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.
Our Robust Benefits Package Includes:
Competitive Compensation:
Enjoy a competitive salary that reflects directly on your skills and expertise.
Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.
Health and Wellness:
Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.
Retirement Planning:
We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .
Paid Time Off:
Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.
Professional Development:
Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.
Employee Assistance Program (EAP):
We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.
Diversity and Inclusion:
Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.
Join Us - Elevate Your Career:
Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!
01
Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.
Yes - I understand and agree.
No
02
PLEASE READ CAREFULLY
Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?
No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
03
How many years of experience do you have of full-time employment in clerical or closely related work?
No experience to less than 1 year
1 year to less than 2 years
2 years to less than 3 years
3 years or more
04
If you have a high school diploma/GED - how many years of full time clerical or closely related work do you have? NOTE: Satisfactory completion of a recognized correspondence or formal job-related training course at the high school or equivalent level such as that offered by WIN, OEO, CEP, CIVEC or similar programs would substitute for high school/GED completion.
No experience to less than 1 year
1 year to less than 2 years
2 years or more
Not applicable - I do not have a high school diploma/GED or equivalent
05
How many years of experience in full time clerical or closely related work AND education do you have? Nine months or thirty semester hours of coursework in an accredited business school, college or university may substitute for one year of the required experience.
No education/experience to less than 1 year
1 year to less than 2 years
2 years to less than 3 years
3 years or more
06
If you have completed the certification from the State of Iowa Administrative Assistant Certificate Program: How many years of experience in full time clerical or closely related work AND education do you have? Nine months or thirty semester hours of coursework in an accredited business school, college or university may substitute for one year of the required experience.
No education/experience to less than 1 year
1 year to less than 2 years
2 years to less than 2 1/2
2 1/2 years or more
07
If you are a CURRENT employee for the State of Iowa (executive branch): How many years of full-time work experience in the state executive branch do you have in the classification of either a Resident Treatment Worker or Clerk-Advanced?
No experience to less than 1 year
1 year to less than 1 1/2 years
1 1/2 years or more
08
Does your application demonstrate that you have 6 months' experience, 12 semester hours, or a combination of both related to improving, maintaining, and protecting the general condition of health within society, either on a personal, institutional, organizational, or community basis? (Experience may be gained from direct provision of health care or from other ancillary programs and support mechanisms such as government public health departments).
Yes
No
09
If you answered "Yes" to the question above - please list exactly HOW you meet it: list exact classes and credit hours, employer, dates and hours per week and exact duties. Please do not paste or state - See application or resume. If you answered no to the question above please type in "No" in the box below.
Required Question
Agency
State of Iowa
Website
http://dhs.iowa.gov/
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