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Hy-Vee Food Stores Pharmacy Audit Coordinator in Des Moines, Iowa

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Pharmacy Audit Coordinator

Department: Pharmacy

FLSA: Non-Exempt

General Function

Provide a high level of customer service to support our stores with respect to the daily operations of a Hy-Vee Pharmacy. Support pharmacies with Pharmacy and Desk Audit Services as contracted.

Reporting Relations

Accountable and Reports to: AVP, Hy-Vee Pharmacy Fulfillment Center Assistant Director Retail Pharmacy Business Development

Positions that Report to you: None

Primary Duties and Responsibilities

  • Audits – Coordinate and conduct all aspects of on-site and desk audits for Hy-Vee Pharmacies; Analyze store audit data prior to on-site audits; Notify pharmacies and supervision of audit results.

  • Review desk audit documents prior to submission to auditor(s).

  • Prepare monthly management reports on pharmacy third party audit results and chargebacks by category of findings.

  • Work with pharmacy operations and supervision in communicating to store’s management on audit findings and suggestions to preclude errors from occurring again.

  • Pharmacy Services – receive and support customer calls and web forms.

  • Works with PBM’s and pharmacies to resolve claim processing issues.

Secondary Duties and Responsibilities

  • Maintain accurate and up-to-date procedures for specific job duties.

  • Performs other job-related duties and special projects as required.

Education and Experience

Bachelor’s Degree preferred; 2-3 years’ experience as a Pharmacy Technician preferred

Equipment Used to Perform Job

Computer with Windows software, McKesson Enterprise Rx software, McKesson Enterprise Data Insights, and company car

Knowledge, Skills, Abilities and Worker Characteristics

  • Commitment to the Hy-Vee Mission and a willingness to promote the values of the company

  • Excellent verbal and written communication skills

  • Extreme confidentiality, accuracy, and ability to meet multiple deadlines

  • Ability to identify problems, develop and execute solutions

  • Must be able to compose original correspondence; follow technical manuals; have increased contact with people; interview, counsel, or advise people; evaluate technical data

  • Ability to interact with basic computer systems, including word processing, spreadsheet and email applications, as well as job-specific programs

Physical Requirements

  • Visual requirements include: ability to see detail at near range with or without correction.

  • Must be physically able to perform sedentary work: occasionally lifting or carrying objects of no more than 10 pounds, and occasionally standing or walking.

  • Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions.

Working Conditions

The duties of this position are performed in general office and also retail settings. Weekly travel possible. Valid Driver’s License with no DOT restrictions is required.


Office and retail store employees, Pharmacy Benefit Management organizations, Third Party Administrators.


Has access to all pharmacy operations and records.

Are you ready to smile, apply today.