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Intermountain Health Patient Account Associate I Government in Des Moines, Iowa

Job Description:

Provides extraordinary care to our customers through friendly, courteous, and professional service through a broad understanding of account handling processes, extraordinary interpersonal skills, and the ability to resolve complex issues in a timely and accurate manner.


As a Patient Account Rep I

You need to know how to:

Review insurance aging reports- Resubmit and work corrected claims and appeals- Review and manage aging claims and accounts receivable, as well as comprehensive follow up to maximize reimbursement.

Minimum Qualifications

  • High School diploma or GED equivalent, required

  • Minimum of one (1) year of experience working in a professional office setting, required

-At least one (1) year of full cycle medical billing experience, highly preferred- Knowledge of CPT (procedures), ICD-10 (diagnoses), and modifiers, highly preferred

-Ability to read and understand Explanation of Benefits (EOB's) or interpret denials, highly preferred

  • Basic understanding of accounting procedures such as debits/credits, highly preferred- Experience with insurance claim appeals, highly preferred

  • Excellent computer skills (including Microsoft Office applications), highly preferred- Familiarity with electronic remittances, highly preferred

Physical Requirements:

Interact with others by effectively communicating, both orally and in writing.- and -Operate computers and other office equipment requiring the ability to move fingers and hands.- and -See and read computer monitors and documents.- and -Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.- and -May require lifting and transporting objects and office supplies, bending, kneeling and reaching.

Anticipated job posting close date:



Peaks Regional Office

Work City:


Work State:


Scheduled Weekly Hours:


The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$18.29 - $25.29

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers ( , and for our Colorado, Montana, and Kansas based caregivers ( ; and our commitment to diversity, equity, and inclusion ( .

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.