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CommonSpirit Health Director Laboratory Outreach Services in Des Moines, Iowa

Director Laboratory Outreach Services

MercyOne Des Moines Medical CenterDes Moines, Iowa

Requisition ID 2022-264359 Employment Type Full Time Department Outpatient Laboratory Hours/Pay Period 80 Shift Day Weekly Schedule Monday - Friday (8am-5pm) Remote No Category Laboratory


MercyOne Central Iowa operates four not-for-profit Catholic medical centers in Des Moines West Des Moines Newton and Centerville and two specialty hospitals – MercyOne Children’s Hospital in Des Moines and MercyOne Rehabilitation Hospital in Clive (965 beds total) – along with more than 20 additional facilities that house more than 50 primary care pediatric internal medicine and specialty clinics. Founded by the Sisters of Mercy in 1893 MercyOne Central Iowa has the longest continually operating hospital in Des Moines and is also one of the largest employers in the state with more than 7000 employees and a medical staff of more than 1000 physicians and allied health associates. MercyOne Central Iowa is a member of MercyOne which was founded in 1998 through a collaboration between CommonSpirit Health and Trinity Health – two of the country’s foremost not-for-profit Catholic health organizations. MercyOne has more than 20000 colleagues in Iowa and surrounding states.

We offer the following benefits to support you and your family:

  • Care@Work program supporting any child care, pet care, or adult dependent needs

  • Employee Assistance Program (EAP) for you and your family

  • Health/Dental/Vision Insurance

  • Flexible spending accounts

  • Voluntary Protection: Group Accident, Critical Illness, and Identity Theft

  • Adoption Assistance

  • Paid Time Off (PTO)

  • Tuition Assistance for career growth and development

  • Matching Retirement Programs

  • Wellness Program

  • Relocation Assistance


  • Generates strategies for improving operations through active participation in performance improvement philosophies.

  • Directs the recruitment and retention activities including interviewing, hiring, coaching, praising, counseling, evaluating and disciplining staff assigned to areas of responsibility.

  • Develops and monitors staffing levels to ensure appropriateness for the workload of the sections and shifts.

  • Completes competency evaluations for staff reporting to the director and oversees completion of competency evaluations for the remaining unit staff.

  • Works collaboratively with network hospital leaders, clinic management, independent client customers and laboratory management to ensure optimized patient experience as it relates to reference laboratory services.

  • Develops operating and capital budgets, monitors and analyzes performance and productivity and implements necessary corrective plans. Utilizes budget information in management decision-making.

  • Seeks new methods and work flows to increase efficiency and improve cost effectiveness without compromising quality of service necessary for patient care.


  • High School Diploma or GED required.

  • Bachelor’s Degree required.

  • Master’s Degree in Healthcare Administration, Business Administration, or related field preferred.

  • Certification by the American Society of Clinical Pathologists (ASCP) as a Medical Technologist (MT) or Medical Laboratory Scientist (MLS).

  • Five (5) years’ experience in clinical laboratory supervision required.

  • Knowledge of personnel and fiscal management is required.



Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to

a diverse and inclusive workforce. All qualified applicants will be considered for

employment without regard to race, color, religion, sex, sexual orientation, gender

identity, national origin, age, disability, marital status, parental status,

ancestry, veteran status, genetic information, or any other characteristic protected

by law. For more information about your EEO rights as an applicant,

please click here. (

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).

External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

CommonSpirit Health™ participates in E-Verify.