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Trinity Health Certified Medical Assistant - Outpatient Behavioral Health/Psychiatry in DES MOINES, Iowa

Employment Type:

Full time

Shift:

Day Shift

Description:

GENERAL SUMMARY :

Under the direction of the health care provider, Medical Assistant is responsible for the delivery of patient care that promotes the safety and wellbeing of all patients. Responsible for the delivery of patient care through the nursing process of assessment, diagnosing, planning, implementation, and evaluation. Collaborates with other professional disciplines to ensure effective and efficient patient care delivery and the achievement of desired patient outcomes.

ESSENTIAL FUNCTIONS :

  • Perform general patient care by following established standards andprocedures.

  • Greet and prepare patients for the health careprovider.

  • Obtain and record vital signs including but not limited to, blood pressure, temperature,pulse, respiration, height, weight, drug allergies, and current medications and presentingproblem.

  • Communicate with patientregarding test results and plan of care by phone or mailas directed byprovider.

  • Document patient plan(s) of care, tests and examination results in the medical recordas directed by theprovider.

  • Escalate non-routine issues, questions and/or concerns to thePractice Manager or healthcareprovider(s).

  • Ensure safety checklists/quality controls are completed asrequired.

  • Provide for patient safety and protection of patient privacyrights.

  • Perform other duties as assigned by practice manager, nursing lead or as requested by healthcareprovider(s).

  • Triages patients and phone calls during business hours; and problem solves with staff, physicians, patients, families, and ancillary departments as appropriate.

  • Communicate with patients regarding test results and plan of care by phone or mail as directed by physician. 

  • Recognize basic mental health needs; including medication management, crisis, de-escalation methods, and procedures conducted in the office

  • Maintains knowledge of Neurostar Transcranial Magnetic Stimulation, including certified training, insurance standards, patient qualifications, and standards of practice.

MARGINAL FUNCTIONS :

  • Conducts auditing of records, data, and transactions per management teamrequest.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED :

  • High School Diploma or GEDrequired.

  • Graduate from an accredited Medical Assistant programrequired.

  • Certification must be obtained within 60 days of hire.

  • 1-year healthcare experience, preferably in a clinic setting,required.

  • Prior Behavioral healthcare work experience preferred

  • Must obtain Neurostar TMS training certification, within 60 days upon hire

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran

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