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UnityPoint Health Centralized Scheduler-Methodist Translation Services in Des Moines, Iowa

Provides clerical and scheduling support to Translation & Interpretation Services. Maintains close collaboration with Translation leadership and staff regarding schedule needs and processes. Provides communication support to Translation staff. Monitors Translation & Interpretation Services command center to coordinate patient flow.

Why UnityPoint Health?

  • Commitment to our Team – We’ve been named a Top 150 Place to Work in Healthcare 2022 by Becker’s Healthcare for our commitment to our team members.

  • Culture – At UnityPoint Health, you Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.

  • Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.

  • Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.

  • Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.

  • Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work. https://dayinthelife.unitypoint.org/

· Provides general clerical support to Translation & Interpretation Services.

· Manages and schedules for interpretation requests.

· Collaborates with leadership to understand staffing needs.

· Attends team meetings and leader rounding sessions.

· Coordinates and communicates with nursing units, clinics, and departments to ensure patient needs are met.

· Demonstrates initiative to improve quality and customer service by striving to exceed customer expectations.

· Collaborate with leadership, patients, and all departments within UPH to collect, report, and document data accurately, based on the scheduling needs of the department.

· Assist with daily staffing needs.

· Assist in preparing reports, as requested.

· Maintains proficiency in knowledge of software programs, including Microsoft Word, PowerPoint, Excel, Outlook, EPIC, and others as requested.

· Prepares statistical data for management utilizing the appropriate databases.

Minimum Requirements

Preferred or Specialized

Education:

High school graduate or GED equivalent

Associate or higher degree preferred

Experience:

Experience with computers and ability to learn computer skills. One year successful secretarial or clerical experience required.

License(s)/Certification(s):

Knowledge/Skills/Abilities:

Writes, reads, comprehends and speaks fluent English. Multicultural sensitivity. Use of Microsoft office including Outlook, Excel, and Word. Customer/ Patient focused. Critical thinking skills using independent judgement in making decisions.

Other:

Use of usual and customary equipment used to perform essential functions of the position.

Requisition ID: 2022-123216

Street: 1200 Pleasant St

Name: 3020 UnityPoint Health Des Moines

Posting Minimum: USD $15.47/Hr.

Name: Translation Services

FTE (Numeric Only; Ex. 0.01): 1.0

FLSA Status: Non-Exempt

Scheduled Hours/Shift: 9am-5pm; 40 hrs/wk

External Company URL: http://www.unitypoint.org

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