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Genesis Health System Coord, Ryan White Grant in Davenport, Iowa

Position Title: Coord, Ryan White Grant

Department: SS-Virology

Purpose: With a high degree of accuracy and patient satisfaction, aids in patients/guardians/guarantors in resolving patient bill accounts utilizing the Ryan White C Federal Grant Funds (RWC). Reviews accounts for billing and payment accuracy and refers accounts to providers for review. Works with claim specialists and clinic staff to resolve any barriers that may be hindering account resolution and payment by The RWC grant. Screens, enrolls and tracks patient data for all Ryan White eligible patients. Prepares quarterly and annual reports for the RWC program. Supports HIV clinical coordinator and clinic manager with the grant work plan and quality management plan to ensure program goals are met. Supports the clinic manager in ensuring operations for Ryan White are compliant with HRSA guidelines and regulations. Works with community partners to ensure Ryan White patient needs are being met.

Report To: Manager, Clinic

Supervisory Responsibility: No Supervision: The job does not require the provision of guidance or supervision to others. There is no formal responsibility for directing others.

Materials Responsibility: Limited: Work requires limited responsibility for material resources. Examples of resources could include supplies, equipment, inventories, small budgets, and other similar material assets. The employee has a limited amount of control over these resources. The cost of errors is also limited in terms of damage, waste or financial loss. Problems associated with material resources are not complex. The volume of resources may vary, but the level of difficulty in dealing with these resources is uncomplicated.

Key Relationship: Co-workers/Health System Employees, Outside Agencies/Other Health Care Providers, General Public/Visitors/Volunteers, Physicians/Medical Office Staff, Students/Interns/Residents/Outside Instructors, Patients, Families, and Significant Others, Vendors/Clients, Third Party Payors/Insurance Companies, Auditors/Review Agencies, Local Governments


Education: Associate's Degree or equivalent experience

Field Of Study: Allied Health, or related field

Special Training: Basic Life Support; Customer Service Experience; Knowledge of Excel, Word, Publisher: knowledge of CPT Codes/Insurance billing

Training Preferred: Experience working with individuals affected by HIV/STI/AIDS; Knowledge of Diffusion of Effective Behaviors Interventions (DEBI)


Experience: More than 1 year experience required.

Interpersonal Skills: Interaction is with a variety of people inside or outside the organization. Communications are of moderate difficulty and sensitivity. Contact with others may involve detailed & lengthy dialogues & exchanges of information. Requires a moderate amount of interpersonal skills. Interactions involve dealing with moderately complicated problem situations or stressful encounters.

Working Conditions:

Possible Exposure to Blood Borne Pathogens: Yes