Job Information
Catholic Health Initiatives Clinic Receptionist in Council Bluffs, Iowa
Clinic Receptionist
CHI HealthCouncil Bluffs, Iowa
The posted compensation range of $14.78 - $20.33 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.
Requisition ID 2023-289756 Employment Type Full Time Department General & Administrative Hours/Pay Period 80 Shift Day Weekly Schedule M-F days Remote No Category Administrative and Clerical
Overview
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
Immediate opportunity for a Clinic Receptionist - Mercy Council Bluffs Psych Associates Clinic
CHI Health strives to care for you the way you care for your patients.
We understand you have personal responsibilities outside of your profession and also care about your well-being.
With you in mind, we offer the following benefits to support your work/life balance:
Health/Dental/Vision Insurance
Direct Primary Plan (No copay, no deductible, and access to CHI Health provider 24/7)
Premium Access to our Family Care Program supporting your needs for childcare, pet care, and/or adult dependent care
Voluntary Protection: Group Accident, Critical Illness, and Identity Theft
Employee Assistance Program (EAP) for you and your family
Paid Time Off (PTO)
Tuition Assistance for career growth and development
Matching 401(k) and 457(b) Retirement Programs
Adoption Assistance
Wellness Programs• Flexible spending accounts
CHI Health, now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health, includes 150+ clinics delivering quality care to patients across Nebraska and southeast Iowa. Our full-service network provides a variety of Primary Care & Priority Care Services, including Family, Internal, Geriatric, and Pediatric Medicine, in addition to several specialties to deliver custom care based on the unique needs of our patients.
Responsibilities
Greets and directs the clients and other visitors in a prompt and courteous manner. Utilizes skills to assure satisfied clients.
Notifies the providers of client’s arrival. Monitors waiting time to ensure the client is seen within 15 minutes of the scheduled appointment time.
Communicates a professional attitude with clients, visitors and other hospital personnel using language and materials based on the consideration of the client’s age, cognitive/physical abilities and/or developmental needs. Assures confidentiality of patient and other hospital information.
Effectively triage telephone calls and prioritize the needs of the caller.
Identify individuals calling in crisis situations and expeditiously connect caller to appropriate clinical personnel.
Recognize the vulnerability of individuals seeking information and consistently demonstrate respectful, sensitive, friendly, professional customer service.
Qualifications
Previous experience in a medical setting preferred.
Education
High school graduate or equivalent with specialized training in typing, transcription, medical terminology and record keeping is preferred. Equivalent education/experience will be considered.
Knowledge/Skills/Abilities
Must have a strong personal initiative, organizational skills, problem solving skills and customer service skills. Must possess the ability to perform multi-task s in a high volume work environment.
Equal Opportunity
CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to
a diverse and inclusive workforce. All qualified applicants will be considered for
employment without regard to race, color, religion, sex, sexual orientation, gender
identity, national origin, age, disability, marital status, parental status,
ancestry, veteran status, genetic information, or any other characteristic protected
by law. For more information about your EEO rights as an applicant,
pleaseclick here. (https://tbcdn.talentbrew.com/company/35300/img/v1_0/EEOC_KnowYourRightsEnglish.pdf)
CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).
External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).
CommonSpirit Health™ participates in E-Verify.