
Job Information
One Vision Senior Living Operations Manager in Clear Lake, Iowa
J
ob
Summary
:
The Senior Living
Operations
Manager is responsible for overseeing the day-to-day operations of
a
senior
independent
living community, ensuring the delivery of high-quality care, services, and a positive living environment for residents.
This role includes leadership of staff, fostering resident engagement, managing facility operations,
resident activit
i
es, community engagement, wellness cente
r operations,
and ensuring compliance with regulatory standards. The ideal candidate will
demonstrate
strong leadership skills, a commitment to resident satisfaction, and a proactive approach to problem-solving and innovation.
E
ssential Functions:
Strategic Planning and Innovation
- Goal Setting: Collaborate with senior leadership to set community goals and objectives , creating action plans that align with the organization's mission and long-term strategy.
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``` - Process Improvement: Continuously assess operational processes and identify opportunities for improvement. Propose and implement changes that streamline operations and enhance the resident experience.
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- Marketing and Occupancy: Lead marketing and outreach initiatives aimed at increasing occupancy, working
closely with sales and marketing teams to attract new residents
,
maintain
a robust waiting list pipeline,
and
maintain
full occupancy.
-
- Resident Relations and Engagement
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``` - Resident Satisfaction: Ensure that residents' needs and concerns are addressed promptly and effectively, promoting a high level of satisfaction and quality of life.
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``` - Activities and Programs: Oversee the planning and execution of resident activities, social programs, and wellness initiatives that promote resident engagement, physical health, and social connection.
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``` - Family and Community Communication: Maintain open lines of communication with residents' families and the broader community, providing regular updates and addressing concerns, as necessary.
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- Feedback Mechanism: Implement feedback systems to gather input from residents and families,
utilizing
the
information to continuously improve services and experiences.
-
- Operational Oversight
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``` - Facility Management: Ensure that all areas of the community, including resident units, common areas , grounds, and amenities (e.g., gym, pool, etc.), are clean, safe, and well-maintained.
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``` - Compliance and Safety: Lead efforts to ensure the community is complian t with all local, state, and federal regulations. Oversee health and safety protocols, emergency procedures, and conduct regular safety drills.
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``` - Budget Management: Develop, monitor , and manage the community's budget, ensuring financial resources are effectively allocated . Track spending, manage expenses, and identify cost-saving opportunities while maintaining service quality.
Quality Control:Monitor