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Robert Half Medical Claims Representative in Cedar Rapids, Iowa


We are offering a contract to hire employment opportunity for a Medical Claims Representative in Cedar Rapids, Iowa. The role involves processing medical claims, handling correspondence and phone calls from insurance members and healthcare providers, and explaining health insurance coverage to clients. This position serves as the point of contact for clients and members and requires a thorough understanding of medical terminology. Apply today to learn more about how you can make an impact in this Medical Claims Representative role.


• Process medical claims in a timely manner with acceptable accuracy

• Handle correspondence and phone calls from insurance members and healthcare providers

• Interpret plan design and language to analyze what is and is not covered for a claim

• Analyze self-funded health plans and use plan language to correspond to necessary inquiries, both verbally and written

• Serve as the point of contact for clients and members

• Investigate patients' claims and determine their status

• Review insurance policies and compare what it covers and what the patient had done

• Process about 16 claims per hour and handle about 30 calls a day

• Adapt to changing processes and procedures

• Communicate effectively over the phone with clients and members


• Minimum of 1 year of experience in a Medical Administration role or similar

• Proficient in typing with a speed between 45 - 60 WPM

• Experience in processing healthcare claims

• Basic understanding of medical terminology

• Knowledge of healthcare insurance and medical benefits

• Strong organizational skills and attention to detail

• Ability to work in a fast-paced environment and prioritize tasks efficiently

• Proficiency in using office software including MS Word, Excel, and Outlook

• High school diploma or equivalent education level is required

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information.

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