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McFarland Clinic PC Imaging Services Support Staff Supervisor (FT) | Radiology | Ames | 2023-252 in Ames, Iowa


McFarland Clinic is currently accepting applications for an Imaging Services Support Staff Supervisor for its Ames Radiology Department. Candidates should be service-oriented, a team player, and be able to provide extraordinary care, every day to our patients.

Responsibilities include: Organizes, plans, and directs activities relating to patient services procedures. Administers and interprets standard policies and procedures. Responds to and addresses patient and medical staff concerns, as they occur. Directs technical issues to the appropriate supervisor for resolution. Acts as liaison with network offices and other health care professionals to resolve issues related to clerical support staff performance or policies. Provides training for clerical support staff and promotes staff development. Conducts orientation for new medical staff. Assigns work and supervises daily operations. Evaluates employee performance. Updates Radiology department policies and procedures, as needed. Informs and educates physician and technical staff on support staff process or policy change. Collects data, prepares reports, complies statistics for administrative and regulatory purposes. Conducts support staff meetings and contributes to department meetings. Develops goals and objectives in conjunction with radiologists, director, and technical staff. Resource for effective use of office equipment including computer printers, computer software, fax machines, and copy machines. Assists with appropriate coding and billing of exams performed at the clinic and by the radiologists at outreach locations. Assumes responsibility for supplying area according to departmental needs. Enhances professional growth through education programs, conferences, and workshops. Attends required meeting and participates in committees as requested. Maintains patient confidentiality. Performs related work, as required. Position comes with competitive clinic pay and valuable benefit package.


  • High School Diploma, GED or HiSET

Days: Monday - Friday, possible occasional weekends.

Hours: 7:00 AM - 7:00 PM


  • One year work experience, preferably in a medical office environment.

  • Medical terminology experience preferred.


McFarland Clinic offers a comprehensive benefits package, including health and dental insurance, 401(k), and PTO. Click here ( for details.

McFarland Clinic is central Iowa's largest physician-owned multi-specialty clinic. Join our team and join a group of caring professionals, dedicated to providing Extraordinary Care, Every Day! We value quality care and extraordinary service, trusting relationships and an exceptional workplace. Our organization has more than 75 years of experience of caring for people. We welcome applicants who can help us enhance the health and well-being of our patients and communities we serve.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, creed, color, religion, age, gender, gender identity, sexual orientation, national origin, disability, or protected veteran status. McFarland Clinic takes affirmative action in support of its policy to and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)